Re: TechCom skills competency grid or matrix

Subject: Re: TechCom skills competency grid or matrix
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Tony Chung" <tonyc -at- tonychung -dot- ca>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 23 Jan 2011 11:01:54 -0800

In my experience the single greatest factor in convincing upper management to
authorize salary increases for writers already on staff is their familiarity
with the company's products, tech and processes and the time and cost that would
be required to recruit and train a replacement if that employee decided to leave
the company. It trumps all the "essential skills" you might otherwise apply to
the evaluation of candidates you're considering hiring because it's the only one
that the executives signing off on salary increases care about.

Gene Kim-Eng


----- Original Message -----
From: "Tony Chung" <tonyc -at- tonychung -dot- ca>
>I recognize this is a hot topic among many. In fact, I read the bulk
> of the techwr-l threads dating back to 2003 and found mostly disdain
> for the practice of grading staff with a matrix. I feel mostly the
> same way, while at the same time understand a company's need for
> objective measurements to justify an employee's salary.
>
> All that aside, I am hunting for wheels so that I don't have to
> reinvent them. Would anyone be willing to share a list of essential
> skills for a Technical Communicator that could be used to (gasp)
> influence
> an employee's salary increase?

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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References:
TechCom skills competency grid or matrix: From: Tony Chung

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