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Subject:Re: need advice - writing wiki Help for web app From:Marguerite Krupp <mkrupp128 -at- yahoo -dot- com> To:Monique Semp <monique -dot- semp -at- earthlink -dot- net>, Bill Swallow <techcommdood -at- gmail -dot- com> Date:Mon, 31 Jan 2011 10:31:23 -0800 (PST)
Well said, Bill! And Monique, do, please keep us posted on how it goes.
The one thing Bill seems to have omitted (perhaps because it's obvious) is that you should have a clear picture of what your audience NEEDS from this help. Who will be using it? How? Under what circumstances (Tail on fire, for example)? What are they trying to accomplish?
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