Re: Coaching less experienced folks on asking good questions

Subject: Re: Coaching less experienced folks on asking good questions
From: Phil <philstokes03 -at- googlemail -dot- com>
To: TECHWR-L list <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 22 Feb 2011 21:50:22 +0700

For junior writers, I'd imagine any question is a good question. Rather than trying to get them to self-filter 'stupid' questions (something that only comes with experience and is relative to the observer in any case), better to provide them with an environment that encourages them to ask anything they don't understand. They will learn how to frame questions more accurately to get the fast, concise answers that they want only by asking a lot of questions and being given a lot of responses. Providing an open and genuinely supportive team environment is the best way to teach people how to ask effective questions.

Phil


On 22 Feb 2011, at 19:30, Eric Ray wrote:

>
> All,
>
> I was coaching a relatively new college hire the other day on asking good questions
> and communicating effectively, and thought it might be good to get other perspectives.
>
> I tend to point folks to http://www.catb.org/~esr/faqs/smart-questions.html , which
> is spot-on IMHO, but pretty harsh and not exactly er....nurturing.
>
> How do you coach junior writers (or anyone, for that matter) to ask better questions?
>
> Eric
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create and publish documentation through multiple channels with Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
>
> ---
> You are currently subscribed to TECHWR-L as philstokes03 -at- googlemail -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit http://lists.techwr-l.com/mailman/options/techwr-l/philstokes03%40googlemail.com
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
> Please move off-topic discussions to the Chat list, at:
> http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
>



Technical Writing
Help guides | Tutorials | User manuals
http://dl.dropbox.com/u/14906355/hiretech_write.htm






^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat



References:
Coaching less experienced folks on asking good questions: From: Eric Ray

Previous by Author: Writing to your audience
Next by Author: RE: PageMaker 6.5 to FrameMaker 8 conversion--Any Tips?
Previous by Thread: RE: Coaching less experienced folks on asking good questions
Next by Thread: RE: Coaching less experienced folks on asking good questions


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads