Disclaim THIS!

Subject: Disclaim THIS!
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 5 May 2011 11:12:03 -0400

Hey all.

Increasingly, in my experience, when I buy an appliance, toy, consumer product of almost any kind, the packaging contains:

i) a thin instructional booklet or pamphlet (with directions to a website if further help is wanted...)

ii) a not-so-thin book of Safety Alerts and compliance disclaimer text (FCC, UL, CSA, CE, ....), usually in multiple languages.

The disclaimer book (as well as the instructions, sometimes) is obviously intended for many more products and models than just the one that I have purchased.

If it's legal (and it must be...?) then I have a hard time seeing a downside to that approach, rather than including a disclaimer section in a printed manual (or Not-So-Quick-Start Guide) for each product.

What do you/your company do?

What I see is:

a) if it's good enough for Sony, Matsuchita, Belkin, Cisco, various cell phone makers, Acer, Benq, CatEye..... it should be good enough for us

b) it assures standardized language across the board - no risk of techwriters getting the wrong text from a dubious source for one or another product, or duplicating effort

c) it centralizes translation

d) it ensures that as any product enters a new market or regulatory space, the needed disclaimers are already there - one less thing to worry about during product dev and project arc

e) we might be able to foist the task onto Legal Dept. or on some poor engineer who is tasked with compliance issues for the company

f) it's one part number.

Does anybody have a counter-argument or anything to add? I'm about to propose this in our multi-national, multi-product-line company.

- kevin


The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.


Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:


Previous by Author: RE: Indicating a skipped portion in instructions
Next by Author: RE: Value Add
Previous by Thread: RE: Alt+PrintScreen in Remote Desktop
Next by Thread: Re: Disclaim THIS!

What this post helpful? Share it with friends and colleagues:

Sponsored Ads