Odd little printing quandary

Subject: Odd little printing quandary
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 27 May 2011 11:29:20 -0400

Would you release a PDF of a booklet, intended for eventual
professional printing, if you had test-printed it at your office
and it printed 'perfectly', as a nicely collated, ready-to-fold-and-staple
booklet on a black'n'white printer, but on a color printer it
dropped an illustration from page 13?

The offending page prints just fine if the Booklet setting is
not active in Acrobat's print dialog. (Same behavior in
Adobe Reader)

A colleague in another city can print it on their local color
printer (different make and model).

I don't know what kind of machine the eventual printing
service supplier would use, except I can pretty much
guarantee it won't be an office departmental Ricoh like we have...

I deleted the offending drawing from the OpenOffice document,
re-created the drawing in Visio, inserted the new version, and
then saved the document and Exported as PDF.
No change. So I have no clue why there's a problem, other than
a specific Ricoh model doesn't like me having an illustration in a
table cell on page 13...

On the one hand, my gut tells me that I shouldn't release a
doc with a known problem in an important step.
On the other hand, that same gut tells me I shouldn't devote
time and effort that are sorely needed elsewhere trying to
debug something that might not even be an issue to the
eventual print-service vendor (whoever that might be).

What are the chances that they'd even leave the PDF as
found and use Acrobat and its Booklet feature - versus
disassembling the document and using their own imposition

- k

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