RE: Optimizing OnlineHelp for Mobile Viewing

Subject: RE: Optimizing OnlineHelp for Mobile Viewing
From: "Ed Marsh" <lists -at- edmarsh -dot- com>
To: "'John Allred'" <jack -at- allrednet -dot- com>, "'Techwr-l'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 29 Jul 2011 18:33:38 -0400

Please. I spent several hours yesterday trying to implement a CSS-only
drop-down menu for our help files. Works great in Firefox, but... not at all
in IE8, which is of course the Company Standard. It's possible if you can
trigger IE8's standard-compliant mode, but because we're using RoboHelp, I
can't.

IE9 is supposed to be much more standards-compliant, but I don't expect my
current client, a monolithic company, to upgrade anytime soon.

Regarding CSS media queries, I'm not sure they will work with, or at least
you'd have to plan around, frameset output from the traditional help
vendors. Thus ties in two discussions for the week, and now I'm home and
it's beer o'clock.

Cheers,
-=Ed.

-----Original Message-----
From: techwr-l-bounces+lists=edmarsh -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+lists=edmarsh -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of
John Allred
Sent: Friday, July 29, 2011 5:53 PM
To: Techwr-l
Subject: Re: Optimizing OnlineHelp for Mobile Viewing

Thanks for the update, Ed.

So, basically, it's "second verse, same as the first." The W3C continues to
evolve sensible, universal standards that promote device independence, and
software companies continue to ignore it by producing competing products,
using a dizzying array of dissimilar approaches; ones that confuse and
complicate the field, as well as add needless expense for end users. This is
all in the name of expedience and competitive advantage. If we all use the
same standards, where is our selling proposition?

Bottom line: most of the effort that goes into writing competing,
incompatible software, as well as adaptation to that poorly designed
software, could be better spent innovating on top of consistent, standard
platforms.

[In the process of putting away the soap box and going back to lurk mode]

On Jul 29, 2011, at 4:11 PM, Ed Marsh <lists -at- edmarsh -dot- com> wrote:

>
>
> There has been work in this area; it's known (for better or worse)
> as Responsive Web Design:
>
>
> http://www.alistapart.com/articles/responsive-web-design/
>
>
> Essentially it uses what's called CSS Media Queries to serve to each
> type of device.
>
> This approach is not for the faint of heart, nor the
> CSS-uninitiated, but is just one possibility.
>
> -=Ed.
>
> On Fri, 29 Jul
> 2011 15:39:47 -0500, John Allred wrote:
>
>> Having been out of the field
> for many years, I should apologize if I'm missing something that
> everyone else knows. But what you're describing is what we were talking
> about in web development fifteen years ago. You write one structured
> document and serve it with the appropriate CSS style sheet for the
> device in use. I find it hard to believe any tools have been developed
> in that time without this economical framework in mind. Well, on second
> thought, Microsoft never signed on for a neutral, standards-based web;
> why should anyone else?
>>
>> John Allred
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create and publish documentation through multiple channels with
Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
>
> ---
> You are currently subscribed to TECHWR-L as jack -at- allrednet -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
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http://lists.techwr-l.com/mailman/options/techwr-l/jack%40allrednet.com
>
>
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>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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Follow-Ups:

References:
Optimizing OnlineHelp for Mobile Viewing: From: Francis Anthony
RE: Optimizing OnlineHelp for Mobile Viewing: From: McLauchlan, Kevin
Re: Optimizing OnlineHelp for Mobile Viewing: From: Francis Anthony
Re: Optimizing OnlineHelp for Mobile Viewing: From: John Allred
Re: Optimizing OnlineHelp for Mobile Viewing: From: Ed Marsh
Re: Optimizing OnlineHelp for Mobile Viewing: From: John Allred

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