Re: Grammar - The Gotcha Microsoft Gives

Subject: Re: Grammar - The Gotcha Microsoft Gives
From: mattgras -at- comcast -dot- net
To: Richard Combs <richard -dot- combs -at- Polycom -dot- com>
Date: Thu, 8 Sep 2011 15:55:53 +0000 (UTC)



You miss my drift.



I am a person.



I am not a "user," a "customer," or a "consumer."



All those terms present me in relation to products or services, and regard me as a cog in a corporate machine.



This is, I think, a major problem in our world and one of the reasons why profits are more highly regarded than people.



----- Original Message -----


From: "Richard Combs" <richard -dot- combs -at- Polycom -dot- com>
To: mattgras -at- comcast -dot- net
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Sent: Thursday, September 8, 2011 8:36:13 AM
Subject: RE: Grammar - The Gotcha Microsoft Gives

mattgras -at- comcast -dot- net wrote:
Â
> I find the words "user," "customer," and "consumer" (especially
> consumer) alarming: why do we all, including media, seem to
> increasingly regard P E O P L E as entites in relationship with
> products?

Alarming? Seriously? I believe there are prescription medications that can help you with that. :-)

After you calm down, you may want to study those terms that disturb you a bit more carefully. You seem to be using "entites" (entities) as a synonym for "things." But the words "user," "customer," and "consumer" aren't references to _entities_ in that sense, they're references to _actors_.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-903-6372
------







^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
RE: Grammar - The Gotcha Microsoft Gives: From: Combs, Richard

Previous by Author: Re: Grammar - The Gotcha Microsoft Gives
Next by Author: Re: Choosing and managing customer-facing terminology
Previous by Thread: RE: Grammar - The Gotcha Microsoft Gives
Next by Thread: RE: Grammar - The Gotcha Microsoft Gives


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads