Re: Choosing and managing customer-facing terminology

Subject: Re: Choosing and managing customer-facing terminology
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: William Sherman <bsherman77 -at- embarqmail -dot- com>
Date: Thu, 22 Sep 2011 14:43:54 -0700

Screech/crunch is a huge step down in noise level from the kaboom/there goes
a continent stuff I was working on in the 80's.



On Thu, Sep 22, 2011 at 2:34 PM, William Sherman
<bsherman77 -at- embarqmail -dot- com>wrote:

> LOL
>
> I used to work in an industry where there were often many impacts that went
> ka-boom. However, those hearing the ka-boom most likely only heard "clunk".
> There were some who debating that they may hear a high-pitched sizzling
> sound after the clunk but that was doubtful. Of course, it wasn't the
> customer or user, hopefully, but a different audience.
>
>
> ----- Original Message ----- From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
> To: <techwr-l -at- lists -dot- techwr-l -dot- com>
> Sent: Wednesday, September 21, 2011 3:11 PM
> Subject: Re: Choosing and managing customer-facing terminology
>
>
> In our industry, improper use of the product will almost always result in
>> impacts, though they are more likely to sound like "screech/crunch" than
>> "kaboom."
>>
>> Gene Kim-Eng
>>
>>
>>
>> -----Original Message-----
>> From: mattgras
>> Sent: Wednesday, September 21, 2011 2:18 PM
>>
>>
>>> Actually, I think this topic may have a big "affect" rather than an
>>> "impact" (KABOOM!!!!) on user perception.
>>>
>>>
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> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^**^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
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References:
Choosing and managing customer-facing terminology: From: Julian Cantella
Re: Choosing and managing customer-facing terminology: From: mattgras
RE: Choosing and managing customer-facing terminology: From: Dan Goldstein
Re: Choosing and managing customer-facing terminology: From: Gene Kim-Eng
Re: Choosing and managing customer-facing terminology: From: William Sherman

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