RE: introducing steps

Subject: RE: introducing steps
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: Laura Lemay <lemay -at- lauralemay -dot- com>, Becca <becca_price -at- yahoo -dot- com>
Date: Tue, 18 Oct 2011 10:27:12 -0400

Laura Lemay wrote.

> My
> personal preference these days in the absence of a style guide is to
> remove as much introductory text as possible, because people just don't
> read it.

So if there are a several prerequisites, you make them
steps 1 through 4, before step 5 gets to the meat of the
current procedure?

Assuming a Help page/topic, and not a linear manual, how
do you know the person arriving at your un-introduced
instructions has been through any previous procedures,
or has brought necessary objects or information to
the current set of steps?

- kevin
The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.


Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:


introducing steps: From: Becca
Re: introducing steps: From: Gene Kim-Eng
Re: introducing steps: From: Laura Lemay

Previous by Author: Re: STC certification: what's in it for tech writers?
Next by Author: The legalese pages
Previous by Thread: Re: introducing steps
Next by Thread: RE: introducing steps

What this post helpful? Share it with friends and colleagues:

Sponsored Ads