Re: introducing steps

Subject: Re: introducing steps
From: Laura Lemay <lemay -at- lauralemay -dot- com>
To: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
Date: Tue, 18 Oct 2011 08:07:43 -0700

Uh, I was addressing the original question of how to grammatically introduce a serious of steps, not how to structure a help topic overall.

But since you asked, no, I don't put prerequisites in steps. These days it seems like prerequisites, the actual steps, and next steps are spelled out explicitly in the structure of the topic itself with headings and jump links, something like this:


+ Before You Start

Greasing the Gobsmack
Macking the Macaroon

+ Steps

1. ...
2. ...
3. ...

+ Where to Go From Here

Noodling the Nightengale

On Oct 18, 2011, at 7:27 AM, McLauchlan, Kevin wrote:

> Laura Lemay wrote.
>> My
>> personal preference these days in the absence of a style guide is to
>> remove as much introductory text as possible, because people just don't
>> read it.
> So if there are a several prerequisites, you make them
> steps 1 through 4, before step 5 gets to the meat of the
> current procedure?
> Assuming a Help page/topic, and not a linear manual, how
> do you know the person arriving at your un-introduced
> instructions has been through any previous procedures,
> or has brought necessary objects or information to
> the current set of steps?
> - kevin
> <bumpfstart>
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introducing steps: From: Becca
Re: introducing steps: From: Gene Kim-Eng
Re: introducing steps: From: Laura Lemay
RE: introducing steps: From: McLauchlan, Kevin

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