RE: ISO Document Control

Subject: RE: ISO Document Control
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: Scott Turner <quills -at- airmail -dot- net>, Sally Derrick <sjd1201 -at- gmail -dot- com>
Date: Fri, 28 Oct 2011 13:28:01 -0400

An auditor cannot ding you for anything without showing you
chapter and verse of whatever standard/requirement s/he
says you are not meeting. Therefore, the auditor must
provide you a copy of that other (not ISO 9001) standard
to which s/he is referring, OR must direct you to someone
in your chain-of-command who can provide that controlled
document to you. (And who should already have done so, if
it's an auditable requirement.)

The audit sword cuts both ways. Bite back. :-)

You can be legitimately in violation of an auditable requirement
only if that requirement is both available and controlled.

> -----Original Message-----
> From: Scott Turner
>
> ISO 9001 does't tell you how you are supposed to do that stuff only
> that you need a consistent system.
>
> It is not a requirement of 9001, it does appear to be a require mention
> of your customer.
>
> There is a difference. You are operating under two separate
> requirements.
>
> On Oct 28, 2011, at 10:56, Sally Derrick <sjd1201 -at- gmail -dot- com> wrote:
>
> > Thanks, Peter. Regarding audit type #1, what does your wife do when
> the
> > auditor is "requesting" something that is not required? For example,
> in my
> > brand new, shiny copy of ISO 9001, Section 4.2.3 Document Control has
> not
> > one word about approval signatures, effective dates, or retention
> periods.
> > However, the customer's internal auditor docked me a point for not
> having
> > it. I have pushed back on it and am waiting to hear their response.
> I
> > worry about the difference between interpretations on this stuff, and
> the
> > ever-present 'but we've always done it this way' mentality.
> >
> > Sally
[snip]

The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


References:
ISO Document Control: From: Sally Derrick
Re: ISO Document Control: From: Scott Turner
Re: ISO Document Control: From: Keith Hood
Re: ISO Document Control: From: Sally Derrick
Re: ISO Document Control: From: Gene Kim-Eng
Re: ISO Document Control: From: Peter Neilson
Re: ISO Document Control: From: Sally Derrick
Re: ISO Document Control: From: Scott Turner

Previous by Author: RE: STC certification: what's in it for tech writers?
Next by Author: RE: ISO Document Control
Previous by Thread: Re: ISO Document Control
Next by Thread: Re: ISO Document Control


What this post helpful? Share it with friends and colleagues:


Sponsored Ads