RE: do any online conversion tools actually work?

Subject: RE: do any online conversion tools actually work?
From: Kevin McGowan <thatguy_80 -at- hotmail -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 10 Nov 2011 12:04:52 -0500


All,

FYI, I've worked with the folks at Madcap Flare...and they provided us with a patch for this bizarre bug. thanks to everyone for some comments and suggestions of what to do. But the Flare folks came through and we are now up and running again.

Cheers,
K


> From: thatguy_80 -at- hotmail -dot- com
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: do any online conversion tools actually work?
> Date: Tue, 1 Nov 2011 09:26:18 -0400
>
>
> Hi everyone,
>
> I'm in a pickle right now. A year ago, we started publishing our online library of legal documents with Madcap Flare...but we've discovered a couple of weird bugs with that tool that have caused us to lose confidence in that tool (for example, if you have a bulleted list with a footnote at the end of the last list item, Flare automatically deletes that final list item).
>
> I didn't choose DocToHelp at the time, because even their sales person agreed that their tool couldn't handle footnotes either. Now, I'm looking at RoboHelp again and it seems to explode whenever I try to import a Word file that is larger than 250 pages.
>
> Anyone have a suggestion? Seriously...this is not going well.
>
> K
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create and publish documentation through multiple channels with Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com


References:
Re: Technical writing as a trade; was, RE: Give Me a Clear Thinker (was STC certification: what's in it for tech writers?): From: Chris Despopoulos
do any online conversion tools actually work?: From: Kevin McGowan

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