Re: Stupid users (was Re: Is there a term for this?)

Subject: Re: Stupid users (was Re: Is there a term for this?)
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: Phil Snow Leopard <philstokes03 -at- googlemail -dot- com>
Date: Tue, 7 Feb 2012 20:14:20 -0800

You had me until "Stupid users is where the money is". My kids get so
lost in their Nintendo DS games that when the system crashes or the
battery dies they complain that they lost all their progress. I ask
them, "did you save?" and the answer is always, "No."

Apple is pretty darn smart to focus on saving the user's work, backing
their work up invisibly, and preventing them from any action that
warrants a "Caution" or "Warning" notice. To steal from Apple's
branding, I would call that "Geniusï" thinking.

The more I play with computers, the more intelligence I begin to
expect from them. I'm disappointed that I have to do so much just to
get my computer to say, "Hi" to me. I figure that if a computer or
software product could essentially document itself, then I could spend
my time documenting the cool applications for using the tool.

Note: I haven't upgraded to OS X Lion yet. But I did get an iPad.

-Tony


On 2012-02-07, at 7:57 PM, Phil Snow Leopard
<philstokes03 -at- googlemail -dot- com> wrote:

> Apple's direction with Autosave, Versions, Resume and even the forerunner of all this, Time Machine, is all about protecting the incompetent user from their own mistakes. The story for this among the Apple faithful is that the most common tech support question is "how do I get back my lost work?". I'm not sure if this is true or not, but if so I find it incredible that anyone has been brought up using a computer and not habitually and instinctively hitting 'command-s' (that's control-s to you windows folk... ).
>
> Nonetheless, Apple has certainly decided to pursue this market at the expense of their former customer base (largely creative professionals). The new OS is all about leveraging iOS sales into Mac computer sales by making the computer responsible for almost everything. You'll certainly never lose a typed word again on any Apple device you own (iPhone, iPad, Lion OS computer) with Autosave, Versions, Resume, Time Machine and iCloud at your service. Stupid users is where the money is.
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Follow-Ups:

References:
Is there a term for this?: From: John J. McDermott, CPLP
Re: Is there a term for this?: From: Gene Kim-Eng
Re: Is there a term for this?: From: Tony Chung
Stupid users (was Re: Is there a term for this?): From: Phil Snow Leopard

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