Word 2010 cross reference issue

Subject: Word 2010 cross reference issue
From: Ben Davies <bdavies -at- imris -dot- com>
To: "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 14 Mar 2012 18:28:42 +0000


I am writing large manuals (200+) in Microsoft Word 2010. I have many internal links and cross-references in these manuals.

If I create a cross-reference to a section, and then move the section that is being referenced, the cross-reference sometimes gets broken. Instead of displaying the heading number and text that I originally inserted for the reference (for example, refer to section 1.1.1. Fake Section), it replaces the heading number with a 0, and dumps all of the content from the referenced section into my cross-reference.

I have noticed this happening in previous versions of Word as well. I usually catch it by scrolling through the document with field shading turned on (you can easily find entire sections that have been dumped into a reference, because there will be pages and pages of content with grey field shading around it).

Does anyone know why this is happening, and what I could do to prevent it from happening again in the future?

Ben Davies

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