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Don't know if this will be helpful or not, as it's been a while, but have you tried switching to Outline view and dragging sections around that way? Then after rearranging, go back to Print view (or whatever you use), select all (Ctrl+A), and press F9 to update all references. Recommend if you're going to experiment in any way, you do so on a copy of the original, of course, but I'm sure that's unnecessary info.
Outline view seemed to work better for things like this in versions past, as opposed to copy/pasting the sections. Just a thought. (Assuming you're not already doing this.)
Steve
PS - If you're moving part of a section rather than a whole section, create a temporary header that you'll see in Outline view -- sort of a drag-handle.
-----Original Message-----
From: On Behalf Of Ben Davies
Sent: Wednesday, March 14, 2012 11:29 AM
To: 'techwr-l -at- lists -dot- techwr-l -dot- com'
Subject: Word 2010 cross reference issue
Hello
I am writing large manuals (200+) in Microsoft Word 2010. I have many internal links and cross-references in these manuals.
If I create a cross-reference to a section, and then move the section that is being referenced, the cross-reference sometimes gets broken. Instead of displaying the heading number and text that I originally inserted for the reference (for example, refer to section 1.1.1. Fake Section), it replaces the heading number with a 0, and dumps all of the content from the referenced section into my cross-reference.
I have noticed this happening in previous versions of Word as well. I usually catch it by scrolling through the document with field shading turned on (you can easily find entire sections that have been dumped into a reference, because there will be pages and pages of content with grey field shading around it).
Does anyone know why this is happening, and what I could do to prevent it from happening again in the future?
Ben Davies
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