Adobe Support [was: Resolved! was: Adobe is at it again...]

Subject: Adobe Support [was: Resolved! was: Adobe is at it again...]
From: Paul Hanson <twer_lists_all -at- hotmail -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 17 May 2012 10:29:54 -0500

I had a notice that Adobe Acrobat 10.1.3 was available and when I tried to
update, I had an error message about permissions. While I was on the website
to investigate, I was prompted to chat with a representative.

My experience from just a couple of hours ago was good. The rep was as
helpful as possible. I asked about the Word 2010 and Acrobat 9 compatibility
and was directed to this website:
http://helpx.adobe.com/x-productkb/multi/known-issues-acrobat-9-pdfmaker.htm
l, if that helps anyone.

I also found out the rep attended the Metallica concert in Bangalore on
10/30/11
[http://www.livemetallica.com/live-music/0,396/Metallica-mp3-flac-download-1
0-30-2011-Bangalore-Palace-Ground---Main-Palace-Bangalore-IND.html] so that
was a cool bonus!

Paul Hanson
Iowa City, IA

-----Original Message-----
From: techwr-l-bounces+twer_lists_all=hotmail -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+twer_lists_all=hotmail -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of McLauchlan, Kevin
Sent: Thursday, May 17, 2012 9:26 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Resolved! was: Adobe is at it again...annoyed by Internet only
activiation? Adobe's really stepped up the game with Internet only
installation!


I thought the blog post was mildly refreshing, although it could be mistaken
for a parody or another bit of fun, and NOT an official announcement.

I notice that somebody quickly pointed out the occurrences of "would of"
(one of my many pet peeves). Saved me the trouble. :-)

More disturbing was this:


>By Mik Ayre - 1:33 AM on May 16, 2012 Reply


>The documentation says that from the Welcome Screen there is a modify
package option. That option is not there on the Mac.



>By Rahul - 3:54 AM on May 16, 2012 Reply


>Hi Mik,
Modify package option specified in AAMEE Deployment Guide is for AAMEE 2.1
workflow and not for AAMEE 3.0 workflow.
> Deployment guide posted on web is combined document and contains separate
chapters for AAMEE 2.1 and AAMEE 3.0. Please refer to AAMEE 3.0 chapters for
feature information of current version.

>thanks,
>Rahul | Lead Software Engineer | Adobe



>By Mik Ayre - 1:49 AM on May 17, 2012 Reply


>Thanks I didn't notice that it was a combined document.


My beef here is that Adobe let out a combined document when (as Jody pointed
out several times), the two AAMEE versions are different, address different
CS versions, and cannot co-exist.

- kevin (who limps along on CS4, and doesn't worry about enterprise
roll-outs)


The information contained in this electronic mail transmission may be
privileged and confidential, and therefore, protected from disclosure. If
you have received this communication in error, please notify us immediately
by replying to this message and deleting it from your computer without
copying or disclosing it.



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as twer_lists_all -at- hotmail -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and
info.

Looking for articles on Technical Communications? Head over to our online
magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public
email archives @ http://techwr-l.com/archives

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

Previous by Author: RE: Real World Advantages of Office / Word 2007 and Windows 7
Next by Author: RE: Acrobat Pro X
Previous by Thread: RE: SVN merging documentation branches
Next by Thread: Re: Adobe Support [was: Resolved! was: Adobe is at it again...]


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads