ROI on hiring tech comms vs. SMEs

Subject: ROI on hiring tech comms vs. SMEs
From: BBEGIN -at- aol -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 7 Jun 2012 14:53:45 -0400 (EDT)

Does anyone have ROI figures on the benefits of hiring a technical
communicator who will work with SMEs, rather than a SME without tech comm
experience who might be hired to document maintenance procedures? This is in a
heavy equipment setting.
Comparisons for which I have no dollar amounts are:
- Salary
- Time to structure the content
- Time to follow style guides
- Document verification
Other areas? Dollar comparisons?


Beth Lisberg Najberg

Chicago, IL

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