Surveying Your Customers

Subject: Surveying Your Customers
From: keith mahoney <kamahoney1965 -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 26 Jun 2012 14:00:41 -0700

Hey Y'all -

How do you survey your SME community to gather feedback on writer's
performance? Do you send a formal survey, use email, forms, etc.?

Do you use an internal email format; or, something like Survey Monkey to
gather feedback? What kinds of questions do you ask?

Any samples would be most appreciated.


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