Re: If you were making a FAQ...

Subject: Re: If you were making a FAQ...
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
Date: Thu, 30 Aug 2012 13:44:46 -0700

I would hope that any company whose primary product document was an FAQ
would make it available pre-sale so I can find out that that's all the info
I'm going to get in time to shop for an alternate product.

Gene Kim-Eng

On Thu, Aug 30, 2012 at 1:03 PM, McLauchlan, Kevin <
Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:

> a) Would you include it in online help (WebHelp) if that was the
> primary documentation for your product?
> b) If yes, then would you make it one big FAQ topic/page, or would
> you make each Q and A a separate topic/page under a FAQ "book" in the ToC?

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If you were making a FAQ...: From: McLauchlan, Kevin

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