RE: If you were making a FAQ...

[Debbie Hemstreet <D_Hemstreet -at- rambam -dot- health -dot- gov -dot- il>]

Thanks loads for the info. This helps a lot!

Debbie
דבורה
_____________________
Deborah Hemstreet
English Editor
Rambam Health Care Campus
Ext. 1285
Tel. 04 854-1285
Mobile: 050.206.1273
Fax: 04 854-2657


-----Original Message-----
From: Tony Chung [mailto:tonyc -at- tonychung -dot- ca] 
Sent: Sunday, 02 September, 2012 9:45 AM
To: Debbie Hemstreet
Cc: McLauchlan, Kevin; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: If you were making a FAQ...

You could always do progressive disclosure like this bit of jQuery magic I set up for the Vancouver website:
http://vancouver.ca/home-property-development/water-and-sewer-bill.aspx

-Tony



On 2012-09-01, at 10:37 PM, Debbie Hemstreet <D_Hemstreet -at- rambam -dot- health -dot- gov -dot- il> wrote:

> People don't like to click and look.
>
> I'd have it in the Help, or possibly if you have a SW app, an additional option in the Help menu.
>
> I'd use drop-down text, and have everything on one page, perhaps categorized so the reader can quickly locate the problem area and then look at the items for that topic area.
>
> Drop-down text lets you have everything in an organized manner on a page, but it is navigateable.
>
> Deborah
>
> -

 
 
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