Question about User Feedback

Subject: Question about User Feedback
From: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
To: "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 4 Sep 2012 14:25:19 +0000

Good Morning, Whirlers,

If you ask users for feedback concerning the instructions, guides, or manuals you create, how do you do it?

First, what kind of help do you produce?

Second, do you ask for feedback on a separate topic/page?

Third: is the request for feedback in the beginning or at the end?

I was thinking about inserting a 'Submit Feedback" topic in the beginning, following the Title Page, TOC, and Copyright.

If you want to know, I use MadCap Flare to create PDF output.


Craig Cardimon

Information contained in this e-mail transmission is privileged and confidential. If you are not the intended recipient of this email, do not read, distribute or reproduce this transmission (including any attachments). If you have received this e-mail in error, please immediately notify the sender by telephone or email reply.

Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @


Previous by Author: RE: techwriting style vs press release
Next by Author: RE: Question about User Feedback
Previous by Thread: Re: html/css question
Next by Thread: Re: Question about User Feedback

What this post helpful? Share it with friends and colleagues:

Sponsored Ads