Question about User Feedback

Subject: Question about User Feedback
From: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
To: "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 4 Sep 2012 14:25:19 +0000

Good Morning, Whirlers,

If you ask users for feedback concerning the instructions, guides, or manuals you create, how do you do it?

First, what kind of help do you produce?

Second, do you ask for feedback on a separate topic/page?

Third: is the request for feedback in the beginning or at the end?

I was thinking about inserting a 'Submit Feedback" topic in the beginning, following the Title Page, TOC, and Copyright.

If you want to know, I use MadCap Flare to create PDF output.


Cordially,

Craig Cardimon


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