Re: Question about User Feedback

Subject: Re: Question about User Feedback
From: david hendler <freetaco -at- gmail -dot- com>
To: "Cardimon, Craig" <ccardimon -at- m-s-g -dot- com>
Date: Tue, 4 Sep 2012 11:26:26 -0500

We add a Disqus forum for all our online help. Users can ask questions and
I respond. Each of our pages has its own discussion forum.

-David



On Tue, Sep 4, 2012 at 9:25 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com> wrote:

> Good Morning, Whirlers,
>
> If you ask users for feedback concerning the instructions, guides, or
> manuals you create, how do you do it?
>
> First, what kind of help do you produce?
>
> Second, do you ask for feedback on a separate topic/page?
>
> Third: is the request for feedback in the beginning or at the end?
>
> I was thinking about inserting a 'Submit Feedback" topic in the beginning,
> following the Title Page, TOC, and Copyright.
>
> If you want to know, I use MadCap Flare to create PDF output.
>
>
> Cordially,
>
> Craig Cardimon
>
>
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> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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>
> Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.
>
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>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

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Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


References:
Question about User Feedback: From: Cardimon, Craig

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