How do you ensure document quality?

Subject: How do you ensure document quality?
From: david hendler <freetaco -at- gmail -dot- com>
To: "TechWhirl (techwr-l -at- lists -dot- techwr-l -dot- com)" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 13 Sep 2012 11:10:13 -0500

Morning, Whirlers!

I wanted take your pulse about how you and your teams ensure document
quality. Yes, it's a big topic.

I am thinking here about subject & information quality as well as
readability and accessibility. How do you do it? And if you could redesign
how you do document or content quality assurance, what would you do?

Very Respectfully,

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