RE: How do you ensure document quality?

Subject: RE: How do you ensure document quality?
From: "Steve Janoff (non-Celgene)" <sjanoff -at- celgene -dot- com>
To: david hendler <freetaco -at- gmail -dot- com>, "TechWhirl (techwr-l -at- lists -dot- techwr-l -dot- com)" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 13 Sep 2012 12:52:24 -0700

Hi David,

Might be helpful to define what you mean by "document quality." I mean this in general, not just directed to you. (It'd be a useful exercise for me as well, something I'll give thought to.)

What makes a document a "quality document"? And what makes a document "low quality" or "poor quality" or whatever other measure that doesn't meet the bar?

Just something to think about.

Thanks,

Steve

-----Original Message-----
From: On Behalf Of david hendler
Sent: Thursday, September 13, 2012 9:10 AM
To: TechWhirl (techwr-l -at- lists -dot- techwr-l -dot- com)
Subject: How do you ensure document quality?

Morning, Whirlers!

I wanted take your pulse about how you and your teams ensure document
quality. Yes, it's a big topic.

I am thinking here about subject & information quality as well as
readability and accessibility. How do you do it? And if you could redesign
how you do document or content quality assurance, what would you do?

Very Respectfully,
David

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References:
How do you ensure document quality?: From: david hendler

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