Re: Question about User Feedbac

Subject: Re: Question about User Feedbac
From: Chris Despopoulos <despopoulos_chriss -at- yahoo -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>, "robert -at- lauriston -dot- com" <robert -at- lauriston -dot- com>
Date: Fri, 7 Sep 2012 02:50:23 -0700 (PDT)

Oops...  I had sent this yesterday, but failed to set the topic.  Trying again.


Robert asks:
=========================================================
Are you talking about a server that's delivered as installed software,
and having a forum local to the server that would be accessible only
to that particular customer's employees?

On Wed, Sep 5, 2012 at 2:30 AM, Chris Despopoulos
<despopoulos_chriss -at- yahoo -dot- com> wrote:
>
... I'm really interested in the idea of setting up topic forums, but
for proprietary user communities.? That is, for a product that is
delivered as a server, the help is served up from the same source as the
GUI. So I'd like to see a topic forum that isn't moderated, but that is
contained by that specific server.? ...
===============================================

ANSWER:
That's
precisely what I'm talking about. The GUI is served and the docs are
served.? I'd like a forum to be served...? Looking for open source if
possible.?

But then it gets to other questions.? What's the
appropriate level for the forum -- Per Topic?? Doesn't that depend at
least a little bit on how many topics you have?? Do people really use
this capability?? Does it need moderation?

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