Re: monitor developer / support IM chat in background?

Subject: Re: monitor developer / support IM chat in background?
From: Lauren <lauren -at- writeco -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 15 Oct 2012 13:29:16 -0700

On 10/15/2012 1:11 PM, McLauchlan, Kevin wrote:

... I
never thought of having a standing session among dozens
or hundreds of people, that effectively never dies...

Like TechWr-L?

...

Do Skype and other chat services support really good features
for keeping thousands of pounds of floppy wet spaghetti in a
fast-flowing river all suitably tagged and parse-able?

Thunderbird now stores chat sessions and archives. It supports Facebook, Google, IRC, Twitter, and XMPP. I don't think there is a good way to store video chat sessions and I don't know about the parseability of any of them. I think email lists are still the best support for parseable archives, provided that the list is managed in a content management system with automatic keyword indexing.






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