RE: "Click-and-drag" or just "drag" -- ?

Subject: RE: "Click-and-drag" or just "drag" -- ?
From: Fred Ridder <docudoc -at- hotmail -dot- com>
To: <d_hemstreet -at- rambam -dot- health -dot- gov -dot- il>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 24 Oct 2012 11:58:43 -0400

Debbie Hemstreet wrote:

> I have been aghast to discover that even if I EXPLAIN it in detail to some of my colleagues, they cannot figure out how to click on a file in an Outlook attachment and then drag it into another directory, or, if an attached Outlook message (*.msg), they cannot drag it into their Drafts folder.
> I've tried everything, detailed instructions - showing them myself - in the end, I have to do it for them! AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I notice that both of the things that seem to be problematical for your users involve using the mouse? Have you tired to instruct them in a non-mouse approach, namely the Save All Attachments command? I admit that it's pretty well hidden in Outlook 2010 (in the Move section of the Home ribbon, you need to select Actions>Other Actions>Save All Attachments), but you can also get to it using only the keyboard via the key sequence Alt, H, M, O, N.

-Fred Ridder

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"Click-and-drag" or just "drag" -- ?: From: Cardimon, Craig
RE: "Click-and-drag" or just "drag" -- ?: From: Kat Kuvinka
RE: "Click-and-drag" or just "drag" -- ?: From: Cardimon, Craig
Re: "Click-and-drag" or just "drag" -- ?: From: Kathleen MacDowell
Re: "Click-and-drag" or just "drag" -- ?: From: Chris Morton
RE: "Click-and-drag" or just "drag" -- ?: From: Cardimon, Craig
RE: "Click-and-drag" or just "drag" -- ?: From: Tammy Van Boening
RE: "Click-and-drag" or just "drag" -- ?: From: Cardimon, Craig
RE: "Click-and-drag" or just "drag" -- ?: From: Debbie Hemstreet

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