TCS: Frame to Robo Cross Refs: Conversion Unpredictable

Subject: TCS: Frame to Robo Cross Refs: Conversion Unpredictable
From: Keith Hansen <Keith -dot- Hansen -at- opensolutions -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 14 Jan 2013 17:23:35 +0000

Hello,

I'm using FrameMaker 11 and RoboHelp 10 in Technical Communication Suite 4. The FrameMaker book is linked to RoboHelp.

Assume we have a cross ref like this in Frame:

See "ABC" on page 101.

RoboHelp is supposed to convert the cross ref into a hyperlink like this:

See "ABC".

Most cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)

In Frame, two references may use the same paragraph tag, the same character tag, and the same cross reference format... but RoboHelp converts the one cross ref OK but not the other.

Anyone else encountered this problem? Any solutions? Thanks much.

Keith





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