TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Screen Captures From:Debra Crum <dl-crum -at- cfl -dot- rr -dot- com> To:Becky -dot- Scott -at- dart -dot- biz Date:Fri, 15 Feb 2013 11:57:23 -0500
The example didn't come through. Would you mind emailing it to me? I've
been following this discussion with great interest. My users are diverse.
Some are engineers, some are high-level technicians, some are field
personnel. I need to make sure I am meeting the needs of the
less-technically savvy users without annoying the ones on the other end of
On Fri, Feb 15, 2013 at 9:20 AM, <Becky -dot- Scott -at- dart -dot- biz> wrote:
> I agree that large screen captures which expand the doc can be annoying.
> But no screen capture at all sometimes leaves people feeling lost.
> I have used a happy medium that my clients seem to like ... small screen
> shots with relevant fields circled. I divide the page into two columns and
> put text in one column and accompanying screen shots in the other. That
> way people can read uninterrupted text if they want, or they can scan the
> screen shots to see what to look for. This makes the screen shots pretty
> small but since people are generally looking at the screen when they read
> the doc, they don't really need a large version.
> One of my clients, which serves state government accounts, adopted this as
> their standard layout style.
STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.