RE: Purpose of Tech Comms today

Subject: RE: Purpose of Tech Comms today
From: "Jack DeLand" <jackdeland -at- comcast -dot- net>
To: "'Janoff, Steven'" <Steven -dot- Janoff -at- ga -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 22 Mar 2013 17:50:58 -0400

Well, jeepers - visit Mark Baker's site. He has done a lot of thinking on

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |

Namely... given that the new paradigm for finding information is a sort of
random searching on the Web, my question is really this: "How do we
re-fashion our technical communications to match the user's behavior and/or
mental model when randomly searching on the Web?" (To match their
*experience*, in other words.)

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Re: Purpose of Tech Comms today: From: Janoff, Steven

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