RE: Robo vs Flare

Subject: RE: Robo vs Flare
From: "Porrello, Leonard" <lporrello -at- illumina -dot- com>
To: "Heider, Heidi" <heidi -dot- heider -at- twcable -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 4 Jun 2013 16:45:50 +0000

Sorry to muddy the waters, but you may want to also look at Help&Manual as well. People on this list who have used H&M, Flare, and RoboHelp in the past have preferred H&M over Flare or RoboHelp. When I was using H&M thee years ago, it was "super-intuitive", more so than the other two. I couldn't tell you how it stacks up today.

Having said that, I have been in group that uses Flare for the past three years. It is a very powerful tool and works well most of the time. I enjoy using it (when it is behaving). I would not return to RoboHelp because I have not forgiven Adobe for leaving me hanging in the wind after they let go the RoboHelp development team and went dark for over a year regarding whether or not they would continue to support the product. I have nothing against off-shore developers, but when a company lays off the U.S. development team and offshores a product--while the laid-off development team goes on to develop and successfully market a better product in the exact same niche while remaining in the U.S.--I can't bring myself to support the product that was offshored.

-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Heider, Heidi
Sent: Tuesday, June 04, 2013 8:36 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Robo vs Flare


HAT lovers, pls forgive me if this has been hashed & rehashed to the ground.

I DID search the archives first, and found out that some believed that Flare 7 was better for content management and Robo 8 performed better for Interactive content.

But now Flare 9 and Robo 10 are here. I'm going to see demos from both companies this week, so I want to hear what yooz guyz-the peeps who use these tools-think.

Personally, I like user-friendly super-intuitive products. The more I can just figure it out and guess as I go, the happier I am. (Do all tech writers hate reading user manuals, or is it just all humans? ;-)

Which do you prefer, and/or for what purposes? And if you can't stand talking about these tools any more, no offense taken-pls point me in the right direction.

Thanks comrades! ;-)



Heidi Heider
Content Manager | Portals Marketing
Time Warner Cable Business Class
2551 Dulles View Drive | Herndon, VA 20171
(703) 713-9204 (o) | (202) 277-7687 (m)




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References:
Robo vs Flare: From: Heider, Heidi

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