Re: Is a new firmware version a "feature"?

Subject: Re: Is a new firmware version a "feature"?
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 09 Aug 2013 15:17:51 -0400

On Fri, 09 Aug 2013 13:00:51 -0400, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

... Because a failed firmware update can convert most any piece of equipment into either an expensive doorstop or an expensive service call, along with expensive down time. So for every firmware update, there's someone out in installed base browsing the release notes asking "why should I want to install this?"

Engineers frequently use the marketing term "feature" as an alternate word for "bug." Since today is Friday I'll apply my usual jaundice and suggest that calling the new version a "feature" will serve as a subtle warning to the customer.

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RE: Is a new firmware version a "feature"?: From: Beverly Robinson
Re: Is a new firmware version a "feature"?: From: Gene Kim-Eng

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