TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
On Fri, Aug 30, 2013 at 11:56 AM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> A "desk procedure" is a set of instructions tailored to the tasks required
> of someone occupying a specific spot in a process or organization. For
> example, "desk procedures" for someone working an Accounts Payable desk
> position would be how to process invoices, issue payments, create reports,
> etc. In ISO terms, "work instructions."
> Gene Kim-Eng
New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.