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I found FrameMaker 10 unusable until I gave up on the window
arrangement and keyboard shortcuts I'd been using for over ten years
and instead left the UI in its default configuration and did things
with the mouse as necessary. After that it was just considerably less
efficient when performing many common tasks. I used it for over a
year, but being able to switch to other tools was certainly one of my
incentives for changing jobs.
The UI semi-makeover Adobe layered on top of FrameMaker starting in
version 9 could be a useful negative example in a human interface
design class. They made a lot of things more awkward without
addressing fundamental limitations that date back to its start on
UNIX, most notably fixed-sized scrolling lists. It's bizarre to have a
proprietary UI for an application that runs only on Windows.
On Tue, Sep 24, 2013 at 11:18 AM, Scott Turner <quills -at- airmail -dot- net> wrote:
> Thanks for the link on the perceived bugs.
>
> After reviewing them I find that the only one that I have encountered is the Find focus issue. To categorize it as making it unusable seems extreme to me. I have bigger issues with the Windows behaviors and my network inconsistencies which, for me, cause true usability problems.
>
> The user preferences will always color the perception if a tools usability.
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