Re: Best places to put topics when they're needed twice

Subject: Re: Best places to put topics when they're needed twice
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Editor in Chief <editorialstandards -at- gmail -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com >> TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 03 Nov 2013 11:47:28 -0800

Speaking as user/customer, it ticks me off to no end when a step in the middle of a procedure sends me off to somewhere else to do another procedure that has to be done before I can proceed to the next step in the procedure I'm trying to accomplish in the first place. And in an online or electronic document, such a diversion can't even be rationalized as an attempt to cut down fewer trees. It's just inconveniencing the user for the sake of reducing work for the writer.

Gene Kim-Eng


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Best places to put topics when they're needed twice: From: Editor in Chief

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