Re: How to write for both mouse and touch screen

Subject: Re: How to write for both mouse and touch screen
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: "Bowes, Rebecca" <Rebecca-Bowes -at- idexx -dot- com>
Date: Fri, 20 Dec 2013 13:29:11 -0800

On Friday, December 20, 2013, Bowes, Rebecca wrote:

> ... application that works with either a mouse OR a touch screen.


On most of my web pages I used "select". I assumed, possibly incorrectly,
that modern web users are accustomed to "select" using whatever interface
or implement they preferred.

However, when we reviewed our web pages, we noticed there was little
engagement on the pages where "select" was used. As an experiment we
changed the text to read "click or tap". We'll have to watch for improved
click through metrics.

-Tony


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Follow-Ups:

References:
How to write for both mouse and touch screen: From: Bowes, Rebecca

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