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Isn't that the error we got about a year ago when all the Frame10 licenses
expired because of a bug?
On Tue, Apr 15, 2014 at 11:44 AM, Keith Hansen <
Keith -dot- Hansen -at- opensolutions -dot- com> wrote:
> Hi everyone,
>
> When I tried to open FrameMaker this morning, I got the error messages
> shown below. One of the messages is an error 16. I've never encountered
> these errors before. (BTW, I have Frame 11 in ATCS 4.)
>
> I'm researching the problem, but I thought I'd run it past the list
> members too. (There's a lot on info on the Internet about this, and it
> looks rather complex.)
>
> Questions:
>
> 1. Has anyone encountered these errors?
>
> 2. What causes the problem?
>
> 3. Any solutions?
> Thanks in advance for your help! The error messages are shown below....
>
> Keith
>
> ---------------------------
> Configuration error
> ---------------------------
> Please uninstall and reinstall the product.
>
> If this problem still occurs, please contact Adobe technical support for
> help, and mention the error code shown at the bottom of this screen.
>
> Error: 16
>
>http://www.adobe.com/support/
> ---------------------------
> ---------------------------
> The AMT subsystem has indicated that the licensing subsystem has failed!
> ---------------------------
>
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Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp enhancements, and more. Read all about it.
