Re: Workflow, issue-tracking, resolution, whoops

Subject: Re: Workflow, issue-tracking, resolution, whoops
From: Keith Hood <klhra -at- yahoo -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 24 Jun 2014 09:16:17 -0700

I don't.  The fact that I find a similar bug may be significant.  Maybe someone has been working on something, and think they're close to fixing it.  My finding may indicate their fix isn't right or that something else has gone wrong.  There may be significance in the fact I'm finding the same problem when I'm using a different machine, or a different network connection, or a different browser, or in some other factor where a difference in the setup can show a different facet of the problem. It may be important to see the timing of a duplicate finding. 


The fact that a bug report may be a *duplicate* is not necessarily bad or unwanted - the question is whether or not it is an unnecessary duplication, and sometimes a second iteration of a bug report is instructive.



On Tuesday, June 24, 2014 11:01 AM, Robert Lauriston <robert -at- lauriston -dot- com> wrote:



I search the tracking system for similar bugs before opening one. I
have privileges to mark it a byg a duplicate and close it.


On Tue, Jun 24, 2014 at 6:54 AM, McLauchlan, Kevin
<Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
> What hoops do you have to jump through, to get your own issue/bug-report quashed as a duplicate of a pre-existing one?


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Follow-Ups:

References:
Workflow, issue-tracking, resolution, whoops: From: McLauchlan, Kevin
Re: Workflow, issue-tracking, resolution, whoops: From: Robert Lauriston

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