Re: Workflow, issue-tracking, resolution, whoops

Subject: Re: Workflow, issue-tracking, resolution, whoops
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: Keith Hood <klhra -at- yahoo -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 24 Jun 2014 09:32:09 -0700

If my duplicate has useful additional information, I add it as a
comment to the original bug.

On Tue, Jun 24, 2014 at 9:16 AM, Keith Hood <klhra -at- yahoo -dot- com> wrote:
> I don't. The fact that I find a similar bug may be significant. Maybe
> someone has been working on something, and think they're close to fixing it.
> My finding may indicate their fix isn't right or that something else has
> gone wrong. There may be significance in the fact I'm finding the same
> problem when I'm using a different machine, or a different network
> connection, or a different browser, or in some other factor where a
> difference in the setup can show a different facet of the problem. It may be
> important to see the timing of a duplicate finding.
>
> The fact that a bug report may be a *duplicate* is not necessarily bad or
> unwanted - the question is whether or not it is an unnecessary duplication,
> and sometimes a second iteration of a bug report is instructive.
>
>
> On Tuesday, June 24, 2014 11:01 AM, Robert Lauriston <robert -at- lauriston -dot- com>
> wrote:
>
>
> I search the tracking system for similar bugs before opening one. I
> have privileges to mark it a byg a duplicate and close it.
>
> On Tue, Jun 24, 2014 at 6:54 AM, McLauchlan, Kevin
> <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
>> What hoops do you have to jump through, to get your own issue/bug-report
>> quashed as a duplicate of a pre-existing one?
>
>
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Follow-Ups:

References:
Workflow, issue-tracking, resolution, whoops: From: McLauchlan, Kevin
Re: Workflow, issue-tracking, resolution, whoops: From: Robert Lauriston
Re: Workflow, issue-tracking, resolution, whoops: From: Keith Hood

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