Using jira for documentation development workflows

Subject: Using jira for documentation development workflows
From: Shawn <shawn -at- cohodata -dot- com>
To: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
Date: Fri, 11 Jul 2014 13:04:42 -0700

Kevin (et al),

I noticed that you mentioned "Jira" and "documentation" in a single
thought. Kind of a rarity, it seems.

I changed the subject so that I am not hijacking the other thread. :)

Being the sole tech writer in a hard-core Linux engineering team, Jira is
pretty central to all the development work here. Unfortunately, the current
Jira configuration doesn't really meet my documentation workflow
requirements. Additionally, I have found very little about this subject on
the Web.

Can you/anyone offer advice (or web URLs) on how best to use Jira for
technical writing?

Thank you,
Shawn


On Mon, Jun 23, 2014 at 12:00 PM, McLauchlan, Kevin <
Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:

> Starting from a history of waterfall-ish development, and after more than
> two years in-progress, we are in water-agile-fall(**), trying to get to
> agile, and one outcome of that is that EVERY new thing I add to the docs is
> supposed to be captured as some kind of Jira issue (story, bug, task...).
>
> So, I never used to ask permission, and now I still don't, directly, but
> the indirect effect is that that's how it now works.
> I have (as we say around here) a whack of issues in my backlog that aren't
> assigned to any sprint, that aren't supposed to be implemented unless I've
> got nothing to do. That doesn't happen, of course.
>
> In reality, they'll get snuck into a DOC sprint that we writers are
> assigning to ourselves, packed among structural and other sanctioned
> stories and issues. But I thought I'd check which way the winds blow for
> the rest of y'all*. :-)
>
> (*I'm not southern - I just like to say "y'all" sometimes)
> (**actually, some product teams, here, are frighteningly agile, while
> others are still getting onboard - I'm in two that are at different places
> along that spectrum; if I had rhythm, you could call what I do "dancing"...
> but no )
>
> -----Original Message-----
> From: techwr-l-bounces+kevin -dot- mclauchlan=safenet-inc -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+kevin.mclauchlan=
> safenet-inc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Mike Starr
> Sent: June-20-14 6:39 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: What is not mandated is forbidden
>
> I never ask permission to put something into a document that can not only
> help the user but help reduce support queries. If you ask permission,
> you're just telling them to say no. Had you just put it in there chances
> are good it wouldn't have been flagged as "out of spec".
>
> Best Regards,
>
> Mike
> --
> Mike Starr, Writer
> Technical Writer - Online Help Developer - WordPress Websites
> Graphic Designer - Desktop Publisher - Custom Microsoft Word templates
> (262) 694-1028 - mike -at- writestarr -dot- com - http://www.writestarr.com
> President - Working Writers of Wisconsin http://www.workingwriters.org/
>
> On 6/19/2014 12:14 PM, McLauchlan, Kevin wrote:
> > Does everyone subscribe to the notion that customer docs should contain
> only what is necessary?
>

--
*Shawn Connelly*
Technical writer

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