Re: Using jira for documentation development workflows

Subject: Re: Using jira for documentation development workflows
From: John G <john -at- garisons -dot- com>
To: shawn -at- cohodata -dot- com
Date: Sat, 12 Jul 2014 21:13:14 -0400

We have a documentation epic as part of all our products' releases, and I
create doc stories and assign subtasks to developers, product managers,
etc. The beauty of this approach is that my stories are zero fib and don't
affect the team velocity if they carry over from one sprint to the next.

We use this to hand off links to confluence files for our translators too.

When there's a development task that has a doc/ui/ux element to it, they
check the box on the story for "Affects documentation" and I can run a
script to scoop those up.

Works well with minimal impact ... for us.

My 2Â,

JG




On Fri, Jul 11, 2014 at 4:04 PM, Shawn <shawn -at- cohodata -dot- com> wrote:

> Kevin (et al),
>
> I noticed that you mentioned "Jira" and "documentation" in a single
> thought. Kind of a rarity, it seems.
>
> I changed the subject so that I am not hijacking the other thread. :)
>
> Being the sole tech writer in a hard-core Linux engineering team, Jira is
> pretty central to all the development work here. Unfortunately, the current
> Jira configuration doesn't really meet my documentation workflow
> requirements. Additionally, I have found very little about this subject on
> the Web.
>
> Can you/anyone offer advice (or web URLs) on how best to use Jira for
> technical writing?
>
> Thank you,
> Shawn
>
>
> On Mon, Jun 23, 2014 at 12:00 PM, McLauchlan, Kevin <
> Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
>
> > Starting from a history of waterfall-ish development, and after more than
> > two years in-progress, we are in water-agile-fall(**), trying to get to
> > agile, and one outcome of that is that EVERY new thing I add to the docs
> is
> > supposed to be captured as some kind of Jira issue (story, bug, task...).
> >
> > So, I never used to ask permission, and now I still don't, directly, but
> > the indirect effect is that that's how it now works.
> > I have (as we say around here) a whack of issues in my backlog that
> aren't
> > assigned to any sprint, that aren't supposed to be implemented unless
> I've
> > got nothing to do. That doesn't happen, of course.
> >
> > In reality, they'll get snuck into a DOC sprint that we writers are
> > assigning to ourselves, packed among structural and other sanctioned
> > stories and issues. But I thought I'd check which way the winds blow for
> > the rest of y'all*. :-)
> >
> > (*I'm not southern - I just like to say "y'all" sometimes)
> > (**actually, some product teams, here, are frighteningly agile, while
> > others are still getting onboard - I'm in two that are at different
> places
> > along that spectrum; if I had rhythm, you could call what I do
> "dancing"...
> > but no )
> >
> > -----Original Message-----
> > From: techwr-l-bounces+kevin.mclauchlan=
> safenet-inc -dot- com -at- lists -dot- techwr-l -dot- com
> > [mailto:techwr-l-bounces+kevin.mclauchlan=
> > safenet-inc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Mike Starr
> > Sent: June-20-14 6:39 PM
> > To: techwr-l -at- lists -dot- techwr-l -dot- com
> > Subject: Re: What is not mandated is forbidden
> >
> > I never ask permission to put something into a document that can not only
> > help the user but help reduce support queries. If you ask permission,
> > you're just telling them to say no. Had you just put it in there chances
> > are good it wouldn't have been flagged as "out of spec".
> >
> > Best Regards,
> >
> > Mike
> > --
> > Mike Starr, Writer
> > Technical Writer - Online Help Developer - WordPress Websites
> > Graphic Designer - Desktop Publisher - Custom Microsoft Word templates
> > (262) 694-1028 - mike -at- writestarr -dot- com - http://www.writestarr.com
> > President - Working Writers of Wisconsin http://www.workingwriters.org/
> >
> > On 6/19/2014 12:14 PM, McLauchlan, Kevin wrote:
> > > Does everyone subscribe to the notion that customer docs should contain
> > only what is necessary?
> >
>
> --
> *Shawn Connelly*
> Technical writer
>
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Using jira for documentation development workflows: From: Shawn

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