Re: $500 million for an error in a policy manual

Subject: Re: $500 million for an error in a policy manual
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Dan Goldstein <DGoldstein -at- nuot -dot- com>
Date: Mon, 29 Dec 2014 03:42:31 -0800

Maintenance procedure. MD was able to produce a paper trail showing that
the procedure used by AA was not written by them and that they had
recommended against using it because it had a higher risk of damaging the
engine and its mounting pylon.

On Mon, Dec 29, 2014 at 1:00 AM, Dan Goldstein <DGoldstein -at- nuot -dot- com> wrote:

> Which technical documents, and how did it save them? I'm familiar with the
> accident, but not the documentation issues.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Read about how Georgia System Operation Corporation improved teamwork, communication, and efficiency using Doc-To-Help | http://bit.ly/1pJ4zPa

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


References:
RE: $500 million for an error in a policy manual: From: Dan Goldstein

Previous by Author: Re: Additional roles for technical writers
Next by Author: Re: A guide to technical writing from 1908
Previous by Thread: RE: $500 million for an error in a policy manual
Next by Thread: "Clueless About Technical Writing? Get Started With These Essential Tips"


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads