Re: Remote help access

Subject: Re: Remote help access
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: David Tinsley <dtinsley -at- ndigital -dot- com>, Technical Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 16 Mar 2015 13:05:58 -0700

Context-sensitive web help is pretty standard. What authoring tool are
you using?

On Wed, Mar 11, 2015 at 11:20 AM, David Tinsley <dtinsley -at- ndigital -dot- com> wrote:
> I am responsible for writing and maintaining five helpsets for our various applications. Currently I deliver in various formats (Webhelp, .chm, java help (Yes, I know, don't go there!) to the developers for integration into the application. I am considering the possibility of hosting the helpsets, probably as Webhelp on a dedicated domain. The idea being that the user will click on the help in the application and launch the help that we are hosting here. My IT people tell me that is easy enough, so long as we provide a dedicated ID in the application that points to the correct helpset.
>
> Has anyone done this and if so, what issues did you have? Pros and cons to this approach? One possible issue that I see is with context sensitive help?
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References:
Remote help access: From: David Tinsley

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