Re: Leading and Bleeding Edge?

Subject: Re: Leading and Bleeding Edge?
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Tom Johnson <tomjohnson1492 -at- gmail -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 4 Jan 2016 17:29:53 -0800

This is what you get when you ask product managers and marketing people for document requirements. When you ask the people who actually use products, what they tell you they want is the answers to their questions, without having to do a lot of searching for them.

With today's delivery channels, that most often ends up sounding a lot like a single sheet of text instructions or a web page with text and some inline figures. In the distant future, it'll probably be something like the computer on the Starship Enterprise that people can ask question of in plain language and get the answer they want right away.

Right now, the closest thing we have to that is asking Siri where the nearest dim sum restaurant is.

Gene Kim-Eng



On 1/4/2016 3:23 PM, Tom Johnson wrote:

People want modern-looking,
interactive websites. Then they also explain on that they need PDF
generation, translation, multi-edit capabilities, single source generation,
workflows, and document statuses, etc. By the time the list of requirements
is finalized, about the only tools that satisfy them are more traditional
tech comm tools.

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References:
Leading and Bleeding Edge?: From: Lonie McMichael
Re: Leading and Bleeding Edge?: From: Chris Morton
Re: Leading and Bleeding Edge?: From: Tom Johnson

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