RE: Information Architecture seems quite similar to Technical Writing

Subject: RE: Information Architecture seems quite similar to Technical Writing
From: "Sharon Metzger" <sharon -dot- metzger -at- gmail -dot- com>
To: "'Robin Whitmore'" <rwhitmore -at- weebly -dot- com>, "'Cardimon, Craig'" <ccardimon -at- m-s-g -dot- com>
Date: Fri, 12 Feb 2016 15:14:20 -0500

Ditto -- plus I curate the internal wiki and meddle in the tech support portal's FAQs/Troubleshooting/self-service answers, none of which is product doc, but is arguably information architecture.

The geeky part is not arguable.

Sharon

-----Original Message-----
From: techwr-l-bounces+sharon -dot- metzger=gmail -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+sharon -dot- metzger=gmail -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Robin Whitmore
Sent: Friday, February 12, 2016 2:14 PM
To: Cardimon, Craig <ccardimon -at- m-s-g -dot- com>
Cc: TechWhirl (techwr-l -at- lists -dot- techwr-l -dot- com) <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: Re: Information Architecture seems quite similar to Technical Writing

Join the club - I do it all too! And loving it!

On Fri, Feb 12, 2016 at 11:11 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com>
wrote:

> As Iâm a lone writer here, I do the whole thing.
>
>
>
> I suppose that makes me Senior Technical Writer, Tech Pubs Manager,
> and Information Architect, all rolled into one geeky person.
>
>
>
> ~Craig
>
>
>
> *From:* Robin Whitmore [mailto:rwhitmore -at- weebly -dot- com]
> *Sent:* Friday, February 12, 2016 2:09 PM
> *To:* Cardimon, Craig <ccardimon -at- M-S-G -dot- com>
> *Cc:* TechWhirl (techwr-l -at- lists -dot- techwr-l -dot- com)
> <techwr-l -at- lists -dot- techwr-l -dot- com
> >
> *Subject:* Re: Information Architecture seems quite similar to
> Technical Writing
>
>
>
> In my experience, Information Architecture is part of Tech Writing if
> you are responsible for how your content is organized and delivered.
> In larger companies, there are often Information Architecture
> specialists that work with the writing teams to help create templates
> for deliverables, and who help determine what content goes into which
> type of deliverable, and they also help determine the delivery method.
> In smaller companies, those tasks may be done by the tech pubs manager.
>
>
>
> So I just think it's a higher level of breaking down the complex.
> Instead of breaking down the complex for a single product or even
> feature, it's breaking down the complex across all deliverables to
> make the customer journey smoother.
>
>
>
> On Thu, Feb 11, 2016 at 7:39 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com>
> wrote:
>
> I was reading a review, located here (
> http://www.uxmatters.com/mt/archives/2016/02/information-architecture-
> in-review-part-1.php) of a new book on information architecture.
>
> The reviewer talks about "breaking down information complexity."
>
> One of the definitions I have read of technical writing is
> "simplifying the complex."
>
> Those two definitions seem the same to me.
>
> Is technical writing a branch of information architecture, or is
> information architecture a branch of technical writing?
>
> Cordially,
> Craig Cardimon | Senior Technical Writer Marketing Systems Group
>
>
>
> Information contained in this e-mail transmission is privileged and
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>
> --
>
> *Robin Whitmore*
>
> Senior Tech Writer
>
> Weebly
>
> 460 Bryant Street, #100
>
> San Francisco, CA 94107
>
> rwhitmore -at- weebly -dot- com
> ------------------------------
> Information contained in this e-mail transmission is privileged and
> confidential. If you are not the intended recipient of this email, do not
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> notify the sender by telephone or email reply.
>



--
*Robin Whitmore*
Senior Tech Writer
Weebly
460 Bryant Street, #100
San Francisco, CA 94107
rwhitmore -at- weebly -dot- com
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References:
Information Architecture seems quite similar to Technical Writing: From: Cardimon, Craig
Re: Information Architecture seems quite similar to Technical Writing: From: Robin Whitmore
RE: Information Architecture seems quite similar to Technical Writing: From: Cardimon, Craig
Re: Information Architecture seems quite similar to Technical Writing: From: Robin Whitmore

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