Re: Single-Sourcing and Salesforce

Subject: Re: Single-Sourcing and Salesforce
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 9 Mar 2016 13:21:34 -0800

What format Salesforce uses for its own online help seems irrelevant
since they don't provide customers with access to the tools they use
internally.

I believe their docs department has at least one engineer who just
deals with DITA.

On Wed, Mar 9, 2016 at 12:48 PM, Yves Barbion <yves -dot- barbion -at- gmail -dot- com> wrote:
> Hi Robyn
>
> Salesforce uses DITA for their documentation. Just google "salesforce" and
> "dita" for more info. FrameMaker supports DITA, and you get enhanced DITA
> support with Leximation's DITA-FMx plugin. oXygenXML supports DITA too and
> runs on Windows and Mac, so DITA seems like an obvious choice to me.
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Follow-Ups:

References:
Single-Sourcing and Salesforce: From: Robyn Chittister
Re: Single-Sourcing and Salesforce: From: Yves Barbion

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