Re: Resistance to allowing anonymous web access to online help?

Subject: Re: Resistance to allowing anonymous web access to online help?
From: Ant Davey <ant -at- ant-davey -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com, John G <john -at- garisons -dot- com>
Date: Sun, 19 Jun 2016 09:22:14 +0100 (BST)

John,

What on earth makes you think your competitors don't already have your
documentation?

Ant

On 18 June 2016 at 19:40 John G <john -at- garisons -dot- com> wrote:
Am I the only one who is fighting with product managers and owners
to allow
Google and other search engines to index and provide access to our
online
help?
All our documentation is online, but we are not allowed to let it be
indexed and made available to search engines. If someone has the URL
for a
document or one of its pages, they can access it. The product owners
are
afraid that the competition will be able to use our documentation to
potentially reverse engineer our applications.
If you have fought this battle - win or lose - I'd like to hear the
arguments you faced, as well as how you overcame people's objections
(if
you indeed, did).
I have found several articles (none within the last 2-3 years) that
advocate making the information publicly available, but none since
then. If
you have any, please let me know.
Thanks in advance,
John Garison
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content
strategy and content development | http://techwhirl.com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
You are currently subscribed to TECHWR-L as ant -at- ant-davey -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources
and info.
Looking for articles on Technical Communications? Head over to our
online magazine at http://techwhirl.com
Looking for the archived Techwr-l email discussions? Search our
public email archives @ http://techwr-l.com/archives
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


References:
Resistance to allowing anonymous web access to online help?: From: John G

Previous by Author: RE: Reference Architecture document
Next by Author: Re: Resistance to allowing anonymous web access to online help?
Previous by Thread: Re: Resistance to allowing anonymous web access to online help?
Next by Thread: Re: Resistance to allowing anonymous web access to online help?


What this post helpful? Share it with friends and colleagues:


Sponsored Ads