Re: HTML5, Phones, and Tables

Subject: Re: HTML5, Phones, and Tables
From: Chris Despopoulos <despopoulos_chriss -at- yahoo -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sat, 25 Jun 2016 13:25:48 +0000 (UTC)

Some examples of things -- Found on the Flare Customer Showcase:
Here's a mobile help system that uses tables, even in places I believe are not necessary.http://mobilecenter.hpe.com/Content/Resources/_TopNav/_TopNav_Home.htmhttp://mobilecenter.hpe.com/Content/My_Product_Matrix.htmhttp://mobilecenter.hpe.com/Content/NV_define_profiles.htm
I believe this is supposed to be multi-channel -- including phones. The last link opens a table that simply doesn't fit on a phone.Â


Here's an interesting example of a list that is compatible with fat fingers:http://help.imis.com/Q42015/Implementation/Installation_Guide/Installing_iMIS.htm

Another example -- I don't like the initial page... The TeleTubby look (see below). But that's just me.http://help.imis.com/Q42015/
This page has a tree of expandable sections built onto the page. No tree in the TOC, but you expand nested sections to read the whole thing. Yes, this shortens the page. A lot of people in our group complain that expando sections make in-page search useless.Â
http://help.imis.com/Q42015/Implementation/Administration/Data_transfer_utilities.htm

Another example of a help system. Can anybody tell me where it tells you what the product actually is? Do you think that information belongs in Help?https://help.incontact.com/16.1/Content/Home.htm




Examples of UX resulting in a dumbing down:* The MS Word Ribbon.Â
* Just about iAnything (ok, I'm sounding like a curmudgeon). You never get a glimpse at the underlying paradigm, so you never know what you can and cannot do, or why.
I'm looking for some of those web sites/products that I have found offending in the past, and of course I can't find them. I'm thinking of GUIs that try to guess your path through the information or the product, but don't give you a way to choose your own path. Everything is driven by questions, for example... "How do I X?", and "How do I Y?" -- and these lead into wizard-like paths that you're bound to follow. Commonly these have big TeleTubby-looking buttons.


Again, I'm not saying all UX results in this. But it is a trend -- maybe a trend that's already falling away?





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