Re: Bring to current level?

Subject: Re: Bring to current level?
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 15 Aug 2016 08:40:39 -0400

On Sun, 14 Aug 2016 12:14:46 -0400, Keith Hood <bus -dot- write -at- gmail -dot- com> wrote:

As long as you don't wind up with documents that look like circus fliers,
don't worry so much about having everything look exactly the same. A little variety now and then can be useful as a way of making the users pay more
attention. Humans get bored and start to skip past stuff if everything
looks exactly the same. If your customers get upset because one data sheet doesn't look *exactly* like the rest they're either ants or state government office flunkies, and you don't want to have to deal with either.

Once place I worked gave tech writers responsibility for the words, but some other department controlled design of the covers for the printed books. We writers threw a fit when we found that the plan was to make all the books look identical.

"Bring me the manual for configuring the Model 2 Flapjack Hogswallower system. It's somewhere on the shelf in the Dirty Room. It's the one that was brilliant orange in the previous edition. Now they are all deep purple. You'll have to paw through all the books on the shelf to find it. I do NOT want the manual for the Model 3, which is also purple."
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