Re: PDF Markups >> Hard Copy

Subject: Re: PDF Markups >> Hard Copy
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: salt -dot- morton -at- gmail -dot- com, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sat, 24 Dec 2016 12:41:43 -0800

My experience has been that the best way to deal with a client who insists on using a difficult process is to use it and let them see what the result of not improving it is.

Of course, if I was their employee or manager, I'd try to implement changes or develop workarounds that avoid the worst-case consequences, but is that really what this client is paying you to do?

I know that tomorrow is Christmas, but giving them solutions to their infrastructure issues for the price of technical writing sounds to me like a gift that goes way beyond a stocking stuffer.

Gene Kim-Eng



On 12/24/16 10:59 AM, Chris Morton wrote:

In an ideal word that might be a viable solution.

But this company's doc control is 100% paper-based. I doubt this solution
would fly, given that they've been using the Drawing > Text Callout tool
almost exclusively and there appears to be much resistance to change within
the organization.


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Follow-Ups:

References:
PDF Markups >> Hard Copy: From: Chris Morton
Re: PDF Markups >> Hard Copy: From: Mitchell Maltenfort
Re: PDF Markups >> Hard Copy: From: Chris Morton

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